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Formatting Layer to KML to show popup box in Google Earth

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Hi-
I recently started having problems with my Layer to KML export.
I am able to view my KML in Google Earth however when I click on a feature (Point in this case) nothing pops up? I used to be able to see the attribute pop up table associated with the feature, but not anymore?
Any idea why? and if I need to change the way I export to KML?
Thanks in Advance,

GIS SPECIALIST
Wallace

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